Local resolution

1. When can an appeal be made against Local Resolution?
2. How long should the Local Resolution process take?

Making a complaint

1. Can a complaint be made against an off duty police officer?
2. Who can make a complaint?
3. What does the term witnessed mean in the type of person who can complain?
4. Can police officer/staff make a complaint about someone else within the force?
5. Can someone under the age of 16 make a complaint?
6. Can a former police officer or police staff member make a complaint against a colleague whilst they were working in the force?
7. What does the term "adversely affected" mean?

Dispensations

1. What is a dispensation?
2. How long will it take the IPCC to make a decision on a request to dispense with a complaint?
3. Can a force or police authority dispense of a complaint?
4. What grounds are there for a dispensation of a complaint?
5. What information is required from the IPCC when a force seeks a dispensation?

Discontinuance

1. What is a discontinuance?
2. On what grounds can a discontinuance be made?
3. What information is required for the IPCC when a force seeks a discontinuance?
4. How long will it take the IPCC to make a decision on a request to discontinue with a complaint?

Recording

1. How quickly should a police force record a complaint?
2. What exceptions are there on the duty to record?
3. What is a Direction and Control complaint?
4. Is there a time limit in recording a conduct matter arising from a civil claim?
5. Should a conduct matter emerging during a employment tribunal be recorded?
6. What ethnicity information should be collected about a complainant and the officer and staff member complained about?

Appeals

1. Can a complainant appeal against a forces decision not to record a complaint?
2. When can an appeal be made against local resolution?
3. What is the timescale for an appeal on the outcome of an investigation?
4. Have interested persons got the right to appeal?
5. What grounds can someone make an appeal on?
6. What will the IPCC consider when assessing an appeal?

Investigations

1. When should a regulation 9 notice be served on a police officer / staff member?
2. What should police forces take into consideration when investigating allegations of racially discriminatory behaviour?
3. Can a PNC check be carried out on a complainant?
4. What should an investigation report contain?
5. How early should the Crown Prosecution Service be involved in an investigation?
6. What is an Independent Investigation?
7. What is a Managed Investigation?
8. What is a Supervised Investigation?
9. What is a Local Investigation?
10. What should investigations into serious incidents involve?
11. What should be included in the Terms of Reference for Investigations?
12. Where do resources come from during an IPCC investigation?

Sub judice

1. How long should a complaints investigation take?
2. What should be done with a complaint investigation after criminal proceedings have finished?
3. What is Sub judice?
4. If a case is Sub judice can the complaint investigation continue?

Referrals

1. What incidents need to be referred to the IPCC?
2. What other complaints can a force refer to the IPCC?
3. How quickly does a referral need to be made to the IPCC?
4. How quickly will a decision on the form of investigation be made by the IPCC?
5. How often should a complainant be updated on the investigation progress?
6. How often should an officer/staff member be updated on the investigation progress?

Disclosure

1. When should the investigation report be made available to the complainant?
2. Who should take the decision to disclose an investigation report?
3. When can disclosure be restricted?
4. Can a report be disclosed before a prosecution decision or criminal trial?
5. Can witness statements be disclosed?
6. Can the investigation report be disclosed before a disciplinary hearing?
7. Should the investigation report be disclosed before Inquests?
8. What should be recorded when a decision not disclose is made?
9. What is a 'harm test'?